Neighborhood Christian Centers
785 Jackson Avenue
Memphis TN 38107
Contact Information
Address 785 Jackson Avenue
Memphis, TN 38107
Telephone 901 881-6013
Fax 901 8816025
Mission Statement

The primary mission of the Neighborhood Christian Centers, Inc. is to guide those in need toward stability and sustainability through compassionate, Christ-centered ministries and empowerment programs.

Web and Social Media
NCC Youth
Other ways to Donate, Support, or Volunteer

Donations are received by mail at our mailing address (785 Jackson Avenue, Memphis TN 38107). In-kind donations are also accepted on location or calls may be made for in city pickup arrangements.  Online monetary donations can be made on our website ( as well as here on our Where to Give profile.  Please contact Pamela Cox at 901-881-6013 x 115 for more information on how to give or to volunteer.

CEO/Executive Director Mrs. Ephie Johnson
Board Chair Mr. Scott Stafford
Board Chair Company Affiliation Evolve Bank
History and Background
Year of Incorporation 1978
Financial Summary
Projected Revenue $2,250,000.00
Projected Expenses $2,250,000.00

The primary mission of the Neighborhood Christian Centers, Inc. is to guide those in need toward stability and sustainability through compassionate, Christ-centered ministries and empowerment programs.


The Neighborhood Christian Centers, Inc. (NCC), established in 1978, is a provider of numerous social services for the economically disadvantaged, as well as for those in need of spiritual nurturing and counseling, and educational/re-educational aids. The inner city of Memphis is in a destitute state, and many of the area outside the inner-city are proving to be just as destitute. The need for the services that NCC provides is escalating. It is our desire to empower family units, men, women and children while equipping them with the knowledge needed to be productive citizens in the city of Memphis.


Our vision for NCC is a community that lives and proclaims the Gospel of Jesus Christ. By conducting ministry that meets both practical and spiritual needs, we envision a transformation in the lives of those we serve, in effect “changing a generation.” Since 1978, NCC has laid a strong foundation of ministry in our community, and the coming years will build on that foundation to reach even more people by training likeminded churches and individuals to carry out compassionate, Christ-centered ministry.

  • Increase in committed volunteers for programs
  • Increase in funding for programs and events
  • Landscape company to donate time toward yard maintenance
  • Increase in furniture and appliance donations to reach the increase needs of those less fortunate

Areas of Service
Areas Served
TN - Shelby County
Neighborhood Christian Centers services 43 zip codes in Shelby County.
Board Chair
Board Chair Mr. Scott Stafford
Company Affiliation Evolve Bank
Term Jan 2015 to Dec 2020
Board of Directors
Board Members
Mrs. Ann Barton Retired
Mr. Michael Cross Southern Sun Asset Management
Mr. Frank Dyer, III Loeb Realty Group, LLC
Mr. Fred Flinn The Flinn Clinic
Mr. Lee Gibson Diversified Trust Co.
Mr. Martin Jones First Tennesse Bank - VP, Financial Advisor
Mr. Dan McEwan Maximum Hospitality Partners, LLC
Mr. Worth Morgan SunStar Insurance of Memphis
Mr. Joe Morrison Sentry, LLC
Mr. Bryan Nearn, Jr. Mountaintop Management
Mrs Roseann Painter Retired Teacher
Mr. Brandon Pettes Glanker Brown
Mr. Bradley W. Snider Greensprings Capital
Mr. W. Scott Stafford Evolve Bank
Dr. Craig Strickland Hope Presbyterian Church
Mr. William Tayloe National Federal Bank
Dr. Michelle A. Taylor Shelby County Health Department
Mr. William H. "Trey" Watkins, II Watkins Uiberall, PLLC
Mrs. Billie Anne Williams Retired Teacher
Mr. Jim Witherington SSM Partners
Board Demographics - Ethnicity
African American/Black 2
Asian American/Pacific Islander 0
Caucasian 18
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 16
Female 4
Unspecified 0
Board Term Lengths 0
Board Term Limits 0
Board Meeting Attendance % 80
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Number of Full Board Meetings Annually 11
Standing Committees
Advisory Board / Advisory Council
Advisory Board Members
Kirk Bailey
Joe Brackett
Carter Campbell
Beverly Carrick
Darrell Cobbins
Glenn Crosby
Lisa Daniel
Ken Edmundson
Peggy Fryer
Sam Graham
John Ivy
Frank Jemison
Larry Jensen
Leesa Jensen
Eddie Jones
Michael McManus
Fred Montesi
Eli Morris
Sue Parr
Vance Willey
Executive Director
Executive Director Mrs. Ephie Johnson

Ephie Ballard-Johnson was born in Memphis, TN. After graduating from Treadwell High School, she attended the University of Memphis where she received a Bachelor of Arts degree in English with a concentration in technical writing.  She then worked as an educator in the Memphis City School System for a number of years before serving as the Administrative Director of Neighborhood Christian Centers, Inc., a nonprofit Christian organization that employs over 60 staff members and provides many programs and assistance for more than 50,000 neighbors in need annually.


After ten years as Administrative Director, she seceded her mother and NCC founding director, JoeAnn Ballard, as President/CEO of the Neighborhood Christian Centers (NCC)  in 2008. Since that time, Mrs. Johnson has spearheaded the creation of the Early Childhood Brain Development program- Operation Smart Child- in partnership with The Urban Childhood Institute, organized the First Ladies for Healthy Babies Network with the support of Tennessee First Lady Chrissy Haslam. Along with a committed staff, Ephie has a heart for the Memphis  community, she is committed to the plight of the elimination of poverty through her service at NCC.

Full Time Staff 40
Part Time Staff 13
Volunteers 1279
Contractors 0
Organization has a Fundraising Plan? Under Development
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 3
Date Strategic Plan Adopted July 2016
Management Succession Plan? No
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy No
Document Destruction Policy No
Directors and Officers Insurance Policy Yes

Operation Smart Child, is a program designed to improve brain and social skills development in children from conception to four. The goal of this joint effort is to drive the behavioral change of caregivers of children 0-4 in targeted neighborhoods by educating them on early childhood brain development.

Population Served At-Risk Populations
Budget $255,000.00
Short Term Success

  • Consistently evaluate and fine-tune program & processes to achieve greater impact
  • Begin to engage potential OSC participants in 38126, utilizing volunteer staff from Downtown Church
  • Serve 200 women in OSC
  • Provide monthly OSC reports that encompass program, participant, and delivery, budget analyses


Long Term Success

  • Develop process to track mother’s with kindergarten children’s matriculation into school
  • Serve 300 women in OSC.




The Compassionate Ministries program provides daily emergency food, clothing, and housing items and rent and utility assistance to families in crisis throughout Memphis with the strategic goal to stabilize their lives and then enroll them in transformational programs. 

Population Served Families
Budget $25,000.00
Short Term Success

I. ImprImprove Compassionate Ministries (CM) service delivery to NCC clients at neighborhood based sites.

Long Term Success
To enable individuals to successfully transition from reliability to sustainability.  

  • Launch TTS Network referral process & training in 38112
  • Evaluate CM staff position needed to improve quality of service. After evaluation, hire additional staff person for CM.
  • Develop plan for engaging Affiliates in NCC Mobile Market in FY17-18
  • Consistently evaluate and fine-tune processes to achieve greater impact
  • Track new clients utilizing CM services and their warm “hand offs” to internal and external resources
  • Assess likelihood of implementing CM distributions in Binghampton and North Memphis


Description The Youth Empowered to Succeed (YES) program provides educational support and mentoring to youth ages 5-25 through after-school, summer, and college and career programs.
Population Served At-Risk Populations
Budget $180,000.00
Short Term Success

Adopt student engagement model into our Youth Programs to deepen relationships, more intentionally serve each child, and sustain partnerships with neighborhood schools.

Long Term Success


  • Connect 45 middle and 40 high school students with college preparatory activities (college tours and mentoring) each year. Improving by five students each year.
  • Provide academic support to 130 elementary students and increase 20 by in each year
  • Increase the number of high school students from 30 to 40 that are exposed to campus activities.
  • Increase and enhance the number of college tour opportunities by 2 each year for high school youth in order to help create a vision for social and academic success to motivate their high school academic and extracurricular participation and encourage an increase in applications to college.



The Women Empowered to Succeed (WES) program serves chronically unemployed women through basic life skill development, GED referrals, computer skills training, goal setting, basic skills development, mentoring, and job skills training in hospitality and customer service so that they may gain employment and stabilize their families.

The Men's Legacy Program serves men ages 18-25, and provides them with positive opportunities to empower themselves and abstain from crime which include: free play/basketball tournaments, weekly community speakers or "Man Caves", crime prevention, and job readiness trainings/fairs. This program has approximately one hundred men actively engaged.

Population Served Adults
Budget $40,000.00
Short Term Success


  • Enhance and expand the WES program to serve more women by increasing number of participants in financial literacy education, hospitality job skill training, SafeServe certifications, Job applications and interview preparations, and job placement.
  • Increase the amount of women served from 144 to 200

  • Implement social enterprise for Legacy Men
  • Implement Basic Life in the Fall




Long Term Success


  • Implement staff to track job placement, job advancement, job retention, GED completion, educational attainment, number of bank accounts opened, and more.
  • Hire an administrative assistant for 38112 location
  • Hire Case Management Staff Person for WES program

  • Engage men through free play basketball – 20 new participants per year. Base line for the program is 100 men.
  • Secure 15 men for Legacy Job Readiness Roll-Out
  • Increase ManCaves participants from 12 to 22
  • Increase number of participants in job fairs from 13 to 33
  • Increase the number of men participants in job readiness classes from 100 to 150





Family Enrichment program- NCC’s Love Builders program instructs, guides, and assists married couples and their children in framing healthy marriages/families. These couples then serve as healthy role models in their churches and neighborhoods through monthly educational seminars and an annual out-of-town retreat. Additionally our Legacy program focuses on increasing the involvement of men in the family unit within the impoverished community by building meaningful mentor relationships with them through recreation and Bible study.

Population Served Adults
Budget $10,000.00
Short Term Success

Expand and enhance LoveBuilders and Family Enrichment programs to serve more married couples and families.

Long Term Success

  • Increase participation in monthly LoveBuilders sessions by 15 participants each year.
  • Increase participation in the annual marriage retreat by 10 couples each year.
  • Increase the amount of counseling hours to 800 to 850 hours per year per couple
  • Implement evaluative process for determining the program’s impact


Fiscal Year
Fiscal Year Start July 01, 2016
Fiscal Year End June 30, 2017
Projected Revenue $2,250,000.00
Projected Expenses $2,250,000.00
Spending Policy Income Only
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
Government Contributions$0$0$0
Individual Contributions------
Investment Income, Net of Losses$2,962$5,260$4,105
Membership Dues$0$0$0
Special Events$0$0$0
Revenue In-Kind$631,048$457,554$432,581
Expense Allocation
Fiscal Year201520142013
Program Expense$2,698,840$2,590,212$2,563,109
Administration Expense$354,934$412,732$357,091
Fundraising Expense$220,065$254,379$193,619
Payments to Affiliates------
Total Revenue/Total Expenses0.890.951.06
Program Expense/Total Expenses82%80%82%
Fundraising Expense/Contributed Revenue8%8%6%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$3,276,443$3,539,418$3,663,945
Current Assets$130,023$92,378$72,259
Long-Term Liabilities$531,020$468,863$460,164
Current Liabilities$144,397$106,078$82,923
Total Net Assets$2,601,026$2,964,477$3,120,858
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities0.900.870.87
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets16%13%13%
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? No
State Charitable Solicitations Permit
Solicitations Permit
TN State Charitable Solicitations RegistrationView
TN Solicitation Permit 2017View
Organization Comments During the past four fiscal years, 2013-14-15-16, NCC had combined positive cash flow of approximately $102k.  The two years of deficit (2014, 2015) were more than offset by surpluses recognized in 2013 and 2016.
Address 785 Jackson Avenue
Memphis, TN 38107
Primary Phone 901 881-6013
Contact Email
CEO/Executive Director Mrs. Ephie Johnson
Board Chair Mr. Scott Stafford
Board Chair Company Affiliation Evolve Bank


Related Information

Human Services

Human Services

Youth Development

Youth Development