Frequently Asked Questions For Donors

What is WHEREweLIVEmidsouth|WHEREtoGIVEmidsouth?

WHEREweLIVEmidsouth.org and WHEREtoGIVEmidsouth.org (WWL | WTG) are a pair of new websites that help citizens understand Memphis better and invest in nonprofits that are improving their community.

Each website can be used on its own, and each contains a wealth of interesting and useful information. However, when they are used together, people can unlock the potential of their neighborhoods and local nonprofit organizations in a much more powerful way.

WHEREweLIVE is an online dashboard that allows people to look at Memphis in different ways – from a very regional, macro level, all the way down to the block where they live. The dashboard uses data from a variety of public sources to show objective, current information on many different livability and health factors, such as: How walkable is the area? How many parks and trails are nearby? Are there health clinics in the immediate vicinity?

WHEREtoGIVE is a new directory of nonprofit organizations in the greater Memphis area. Organizations can create profiles for themselves and provide information about mission, staff and board, major programs, and finances. Visitors to the site can search these profiles and find organizations that are working on issues important to them. Do you want to know more about after-school tutoring programs in South Memphis? Or animal services agencies in Collierville? Or environmental causes in Midtown? WHEREtoGIVE will also allow people to make a financial contribution immediately to a nonprofit organization. Each profile submitted by the nonprofits is reviewed for accuracy and clarity.

Who created WHEREweLIVEmidsouth|WHEREtoGIVEmidsouth?

The system was developed by a collective of many Memphis-area foundations, corporate partners, and nonprofits.

It was conceived and designed by the Community Foundation of Greater Memphis, which sought support from many other local partners from the philanthropic and corporate sectors.

Funding partners include:

  • ArtsMemphis

  • Assisi Foundation of Memphis

  • Community Foundation of Greater Memphis

  • FedEx Corporation

  • First Tennessee Foundation

  • Hope Christian Community Foundation

  • Hyde Family Foundations

  • Jewish Foundation of Memphis

  • Kemmons Wilson Family Foundation

  • Sylvia Goldsmith Marks

  • Memphis Grizzlies Foundation

  • Plough Foundation

  • Poplar Foundation

  • Pyramid Peak Foundation

  • United Way of the Mid-South

  • Women’s Foundation for a Greater Memphis

  • Bloomberg Award for Partners for Places Grant Program - a project of the Funders’ Network for Smart Growth and Livable Communities

Additional development support for WWL | WTG has been provided by the University of Memphis Center for Applied Earth Science and Engineering Research (CAESER) and the Memphis-Shelby County Office of Sustainability.

What is a WHEREtoGIVEmidsouth profile?

Donors often want accessible information in order to make strategic giving decisions. WHEREtoGIVEmidsouth profiles are designed to offer a wealth of information so donors can give with confidence. Organizations create profiles for themselves and provide information about mission, staff and board, major programs, and finances. Each profile submitted by the nonprofits is reviewed for accuracy and clarity by WHEREtoGIVEmidsouth staff.

Where does the information on WHEREtoGIVEmidsouth come from?

The information in the nonprofit profiles on this site is provided on a voluntary basis by nonprofits themselves. WHEREtoGIVEmidsouth staff verifies the information including financial data (which is obtained from IRS Form 990s and financial statements), IRS compliance, and Tennessee Charitable Solicitations registrations. Profiles are updated at least once annually by the organization; if an organization lapses, its profile is marked as “Declined to Update.”

What does the Reviewed icon mean?

The reviewed icon indicates a nonprofit's profile has been approved to be published on WHEREtoGIVEmidsouth.org. A WHEREtoGIVEmidsouth.org staff member has reviewed the organization’s profile to ensure that all provided information is valid and up to date. The reviewed icon also means that the profile has been updated within the last 12 months.

What does the Declined to Update icon mean?

The declined to update icon indicates that an organization was given notification preceding a set deadline to update information on their WHEREtoGIVEmidsouth.org profile and did not make the necessary edits to remain current. 

Does WHEREtoGIVEmidsouth endorse nonprofits?

WHEREtoGIVEmidsouth does not endorse or recommend nonprofits.

Does WHEREtoGIVEmidsouth guarantee the accuracy of the data?

The narrative information in each profile is voluntarily provided by the nonprofit. WHEREtoGIVEmidsouth does not guarantee the accuracy of any such data, make any representations or warranties with regard to nonprofits in the database, or guarantee they are in compliance with all state and federal requirements. However, WHEREtoGIVEmidsouth seeks to include the most accurate data available through document verification and a due diligence process.

Why are some nonprofits not included?

WHEREtoGIVEmidsouth.org profiles 501 (c)(3) public charities authorized by the Secretary of State’s office to raise money in Tennessee, Arkansas, and/or Mississippi. It is at any organization's discretion to build a profile. We do not discriminate against any organization based on the nature of the organization's mission or population served.

WHEREtoGIVEmidsouth.org does not profile religious organizations operating for religious purposes (i.e. churches, synagogues, mosques). In some instances, programs that are operating within a church but are serving the community outside of the congregation are eligible to be profiled on WHEREtoGIVEmidsouth.org. These situations are handled on a case by case basis. 

Why do some profiles not have a Donate Now button?

In most cases, an organization is not granted a Donate Now button until they have submitted a copy of their Arkansas, Mississippi and/or, Tennessee State Solicitation letter to WHEREtoGIVEmidsouth. The Arkansas, Mississippi and/or, Tennessee State Solicitation letter allows a 501(c)3 to legally solicit financial support, and without this letter, WHEREtoGIVEmidsouth cannot solicit donations on that organization’s behalf. This does not mean that the organization has not been granted the letter by the state; it simply means that the organization has not submitted its letter to WHEREtoGIVEmidsouth.

How are gifts made through WHEREtoGIVEmidsouth processed?

All online donations through WHEREtoGIVEmidsouth are considered donations to the Community Foundation of Greater Memphis, which directs the gift to the nonprofit of the donor’s choice as a grant. Donors will receive documentation of their tax-deductible gift via email at the time the gift is made, and the nonprofit will receive a check within 30 days. Donations through WHEREtoGIVEmidsouth are 100% tax deductible. WHEREtoGIVEmidsouth cannot be used to sell tickets, products, services, or any items for which the donor receives a market value.

What fees are associated with gifts made through WHEREtoGIVEmidsouth?

All online donations are processed by KIMBIA. KIMBIA, Inc. provides powerful and flexible online fundraising and event management tools to enable nonprofits and other organizations to increase giving. Some fees are assessed on each gift by payment processors and credit card vendors. Donors are made aware of those fees at the time of donation, and are given the option to donate an additional amount to cover the fees. The Community Foundation of Greater Memphis does not charge any fees to nonprofits with profiles on the site.

What is GuideStar.org?

WHEREtoGIVEmidsouth.org is powered by GuideStar. GuideStar connects people and organizations with information on the programs and finances of more than 1.9 million IRS-recognized nonprofits. GuideStar serves a wide audience inside and outside the nonprofit sector, including individual donors, nonprofit leaders, grant makers, government officials, academic researchers, and the media. GuideStar is revolutionizing philanthropy and nonprofit practice by providing information that advances transparency, enables users to make better decisions, and encourages charitable giving.